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Feb 12 2010

Recent Windows Security Update Causing Problems

Posted by Wade Burchette at 8:31 AM | PDF version
0 comments - Categories: News

This is a problem I have seen a lot of the past few days. It has affected Windows Vista and Windows XP; however, with Windows Vista it is able to repair itself with the built-in startup repair tool. Windows XP users have to call somebody like me to fix it. The security update is labeled as MS10-015 and listed under the Microsoft knowledge base article 977165. To repair it, you'll need a Windows CD or DVD.

If you happen to have a Windows XP CD, follow these instructions:

  • Boot from the CD.
  • When prompted to set up Windows XP, press R to start the repair command prompt. After a few seconds, choose one of the Windows installations listed, ideally the one which is on the hard drive of your Windows XP installation which is usually C:\Windows. Enter your Administrator password which, for most people, is blank.
  • Type "CD $ntuninstallkb977165$" (it does not matter if you use upper-case or lower-case).
  • Type "CD spuninst".
  • Type "batch spuninst.txt"
  • Type "exit" to reboot and that should fix you up.

If you happen to have a Windows Vista or Windows 7 DVD and want to repair Windows XP, follow these instructions.

  • Boot from the DVD.
  • When prompted to set up Windows, click on the recovery tools listed at the bottom on the window. Follow the on-screen prompts until you see a window with several options, the last being a Command Prompt. You want to click on the Command Prompt option.
  • Type the hard drive letter with the Windows XP installation on it and press enter. It is probably C: but it may be any letter at all. If in doubt, keep trying successive letters from C:
  • Type "CD \Windows".
  • Type "CD $ntuninstallkb977165$".
  • Type "CD spuninst".
  • Type "copy spuninst.txt spuninst.bat".
  • Type "spuninst.bat".
  • And reboot your computer.

If you have Windows Vista or Windows 7, just use the built-in startup repair to fix this problem.

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