Techs-on-Call Remote Support

Download the Techs-on-Call remote support program for Windows
Download the Techs-on-Call remote support program for Macs

Techs-on-Call now has a remote program which lets us connect to your computer through the internet. Download the program above and save it to your computer. After you save the program, run it. The program will open and look similar to what you see on the left. First we will need your 9 digit ID. After entering and verifying that ID, we will then need your 8 character password. After that we can connect to your computer.

In the future, we will only need the password. Techs-on-Call cannot connect to your computer without a password and you will always know when we are connected.

Techs-on-Call may still bill you for time spent working on your computer.


TeamViewer is discontinuing support for my remote support program because they want to switch everyone to a subscription service. Once that happens, we will be switching to Chrome Remote Desktop, at least temporarily. This will require you to install the Google Chrome web browser. More details will be made available later.