Techs-on-Call Prices

Call us at 252-452-1874, 919-521-5122, or 866-604-9222 to schedule an appointment or e-mail us at service@techs-on-call.biz. We come to your home at your convenience to work on your computer. We are available Monday through Saturday morning or evening. Click on a service to get more details.

PC Services:

Standard hourly rate is $50 per hour for all customers. Please note: Due to rise in gas prices, residental on-site work is now $50 per hour effective June 1, 2008. We hope to return to $40 per hour for residental on-site work as soon as possible. Charges begin only when we arrive at your home or office. Thank you for business.

Standard hourly rate for the services listed below are $40 per hour residential and $50 per hour commerical. Charges only begin when we arrive at your home or office.
Diagnose problems: Find out what is ailing your PC and fix it. If we can't find the problem, you don't pay. Does not include fixing the problem.	Hourly rate
General service fee: Anything not listed below.	Hourly rate
Data recovery: Recover your precious data from a hard drive or other storage medium.	Varies
General hardware install/replace: Any piece of hardware inside or outside your computer except the CPU.	Hourly rate
CPU install/replace: Get a faster CPU for greater performance.	Hourly rate
New PC setup/optimize: Plug up your computer and get rid of unnecessary junk installed by default on new computers.	$40
Video game setup: Connect your XBox 360, Playstaion 3, Ninento Wii, or other console to your TV and network.	Hourly rate
Residential Wireless Network setup: Share your printers and Internet connection. We also secure your network. Does not include any costs for installation of an internal card on each computer.	$125
Commercial Wireless Network setup: Share your printers, Internet connection, and server. We also secure your network. Does not include any costs for installation of an internal card on each computer. See price details for more information.	$125+
Internet phone setup: Get Vonage or other Internet phone services. You will need high-speed Internet which must be done through the cable or phone company. Basic hook-up only.	Hourly rate
Custom built PC: A new computer tailored to your needs with the best parts you can afford. We can reuse certain parts (hard drive, sound card, etc) to save money. A non-refundable 10% deposit is required. See description for warrantee and important details.	Call
Operating System install (no software re-installed): Install an OS and do nothing else. You will have to copy your files back and re-install all software.	$100
Operating System install/re-install/fix: Upgrade to a newer version of Windows or re-install Windows to get your computer back in top-shape. Includes re-installing programs, copying essential files, and updating drivers, but not installing new programs. Also includes any in-depth diagnostics and fixes on your OS.	$175
Software install: Games, anti-virus, office programs, etc. Anything except an Operating System.	Hourly rate
Data migration (full hard drive): Copy an entire disk drive contents to another drive.	$100
Data migration (partial): Copy some files to a new location.	$50
Virus/Spyware/Malware removal: Get rid of viruses, worms, spyware, trojan horses, backdoors, rootkits, keyloggers, dialers, spambots, and other malicious software on your computer. May require the purchase of an anti-virus program.	Hourly rate/$100 max
General tune-up: Get your PC in as close to new as possible without re-installing your OS.	Hourly rate
Comprehensive software service: Remove viruses and spyware and then tune-up your computer.	$125
PC internal and external cleaning: Remove potential harmful dust from your computer and shine your keyboard and mouse.	$30
Recycle service (except printers and monitors): Don't let harmful chemicals pollute the earth, let us recycle the parts for you.	$0
Recycle service (printers or monitors): Don't let harmful chemicals pollute the earth, let us recycle the parts for you.	$10 ea
Unfixable discount If a problem was found, but proved to be unfixable, a 50% discount is applied. This usually involves a product under warranty from someone other than Techs-on-Call, a proprietary part where a fix must go through the manufacturer, or something other than the hard drive, CPU, or memory on a notebook computer.	(-50%)

Hardware:

Costs for computer hardware is not included. To help keep our costs low, we do not order parts until needed. The price of hardware is always changing, so we do not know prices until we need the parts. We can get parts at wholesale prices if you are willing to wait 2 to 5 days. Or, we can buy the parts retail and fix the problem the same day.

Software:

Costs for computer software is not included. If you like, we can purchase any program your like. We can also get software at wholesale prices too if you are willing to wait 2 or 5 days. Or we can buy the software retail.

Guarantee:

Only labor is guaranteed. We buy name-brand products. If something goes bad we have to send it in to them for warrantee. Call us and we'll gladly send the product in for warrantee and get you back up and running as soon as possible. All service is guaranteed for 90 days. If Techs-on-Call cannot identify the problem, you do not pay. Be sure to see our Service Policies.

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Prices subject to change. Last change was May 2007.